A/R: Newly Approved Hospital Administrators Charged To Engage Patients In Their Care Management Process.

In a significant step toward enhancing healthcare delivery in Ghana, the Ghana Health Services, in collaboration with key partners such as USAID, PEPFAR, and JSI, has has today, July 5, 2023, has commenced an orientation and capacity building program for 93 newly appointed hospital administrators.

This landmark initiative, mandated under the Ghana Health Services and Teaching Hospital Act (525), marks the first batch of administrators who will be responsible for managing various hospitals across the country, with their primary objective being the coordination and provision of high-quality healthcare services.

The orientation program, which began today in Kumasi, the capital of the Ashanti Region, is designed to equip the administrators with the necessary skills and knowledge to effectively carry out their duties.

Under the guidance of renowned healthcare professionals and experts, these administrators will undergo comprehensive training on hospital management, patient care coordination, communication strategies, and adherence to established protocols.

Dr. Anthony Adofo Ofosu, the Deputy Director General of the Ghana Health Services, emphasized the importance of effective communication between health workers and patients.

He stressed the need for administrators to engage patients in their care management process, enabling them to better understand the services offered and providing them with options in specific conditions.

Dr. Ofosu further urged administrators to proactively facilitate these processes to prevent issues that could potentially escalate into legal disputes.

He again emphasized the criticality of adhering to necessary protocols, especially when managing patients in various hospitals.

Dr. Ebo Hammond, the Director of Health Administration and Support Services at GHS, emphasized the primary focus on patient-centered care for the newly appointed administrators.

He reiterated that putting patients first in all activities should be their guiding principle.

Dr. Hammond highlighted the significance of ensuring that each hospital under their supervision provides quality healthcare services, minimizing any potential medico-legal issues.

Supporting this initiative, Dr. Emmanuel Tenkorang, the Ashanti Regional Health Director, expressed his confidence in the newly appointed administrators and encouraged them to fulfill their roles effectively in their respective hospitals.

Dr. Tenkorang emphasized the importance of dedication and effective management to ensure the delivery of high-quality healthcare services to the citizens of Ghana.

He made it known that this orientation and capacity building program mark a pivotal moment in Ghana’s healthcare system, signaling the government’s commitment to enhancing healthcare delivery nationwide.

Dr. Tenkorang then emphasized that, investing in well-trained hospital administrators, the Ghana Health Services aims to improve coordination, streamline operations, and ensure the provision of quality healthcare services to all patients.

“These administrators, armed with the requisite knowledge and skills, will play a crucial role in managing hospitals efficiently and effectively, ultimately contributing to the betterment of healthcare in the country.

“As the first batch of hospital administrators, their success will pave the way for future administrators and set a high standard for quality healthcare management in Ghana,” he said.

This orientation and capacity building program not only serve as a platform for equipping hospital administrators with the necessary tools, but it also underscores the commitment of the Ghana Health Services and its partners to drive positive change in healthcare delivery.

By empowering these administrators, the nation takes a significant step toward achieving its goal of ensuring quality health care for all Ghanaians.

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